This Privacy Policy explains how Devsmarts collects, uses, stores and discloses personal information that we hold about our customers and others. As a company, we are bound by the Privacy Act 2020 (Privacy Act) and the information privacy principles set out in the Privacy Act. For the purposes of this policy, personal information means information about an identifiable individual.
What information do we collect?
We collect information so that we can provide you with our Services, and so that we can implement new Services. We may collect the following information, some of which is personal information:
Account information. When you sign up for a Service, we may require your name, username, password, email address, date of birth, demographic information or other personal information.
Application forms. We collect information when you complete an application for any of our Services or for Services that we connect to. Some information on application forms is particularly sensitive and our use of this is subject to the Service specific terms (see clause 8.2 below).
Authentication and CDD information. To help create and maintain a trusted environment, and to comply with our legal obligations, if required we may collect identification (like a photo of your government-issued ID, or a firearms licence) or other authentication or customer due diligence information. You will be told at the time of collection when this applies.
Payment information. We collect your financial information (like your bank account or credit card information) when you make payments to us or third parties.
Communications and phone calls. When you communicate with us in relation to a service, we may collect information about your communication and any other information you provide. This includes, if you call us, in which case we may record and retain your call for fraud prevention, internal training and quality assurance purposes.
Other information. You may otherwise provide us information directly (by email or in other formats), such as when you provide feedback, fill in a form, conduct a search, update or add information to our Services, respond to surveys or other research activities, post to message boards, participate in promotions, upload into our Services or use other features of our Services.
Usage information. We collect information about your interactions with our Services, such as the pages or other information you view, your searches for listings, trades and bookings you have made, and emails and messages generated through your use of the Services.
Location information. When you use certain features of our Services, we may collect different types of information about your general location (e.g. your physical or postal address or your device's IP address) or more specific location information (e.g. precise location from your mobile GPS).
Analytics. We automatically collect analytics information when you use our Services. We may use third party providers to help us with this. Information collected includes, among other things: details about how you've used our Services (including links to third party applications), your IP address, access times, hardware and software information, device information, device event information (e.g. crashes, browser type), and the pages, applications or Services you've viewed or engaged with before or after using our Services. We may collect analytics information from third parties (e.g. we may use Google Analytics, Google Analytics Demographics and Interest, Google AdWords, and online accounting systems). Analytics information is generally anonymised, but may include the device you're using, the applications you use, your operating system, your IP address, and your geo-demographic information.
Transaction and financial Information. We may collect information related to your transactions on our Services, including the date and time, amounts charged, and other related transaction details. Depending on your settings we may collect financial information relating to your use of our Services.
Via cookies and related technologies. We use cookies, pixels, beacons and other similar technologies to collect and store information when you use our Services, and this collection may occur across devices. Cookies may be "session" cookies (which temporarily store information and expire when you close your browser) or "persistent" cookies. We may also allow our business partners to use these technologies on our Services (e.g. for advertising and remarketing).
Information from third party Services you use. If you link, connect, or log in to Devsmarts with a third-party service (e.g. Facebook or Instagram), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorised by you via your privacy settings at that service.
Information from public sources. To the extent permitted by applicable law, we may receive additional information about you that is publicly available.
Background Information about you. For some Services, to the extent permitted or required by applicable laws, we may request that you provide or are subject to background or checks or other customer due diligence checks, and we may obtain information reports from third parties and public records. We may also use third parties to verify information that you provide to use as part of these checks. If you refuse to provide or undergo a check in these circumstances, we may refuse you access to the service. If we collect the information described in this paragraph, you will be notified before we do so.
Advertising information. We may receive information about you and your activities on and off our Services through third parties, including through our partnerships, or about your experiences and interactions from our partner ad networks.
Affiliated Services. We may receive information about you from entities providing affiliated Services.
How do we use your information?
We use your personal information to provide you with Services. We also use your personal information with information from others so that we can analyse patterns across our data and improve our Services.
To enable your use of our Services. To communicate with us about the Services and to communicate with our affiliated parties and partners.
To personalise or Improve our Services. We may personalise, or improve your user experience by: not asking you to log in unnecessarily (i.e. we may save your credentials for you); delivering information you might be interested in, such as recommendations and content specific to your interests; showing third-party ads based on your use of our Services and your preferences; allowing you to create a profile, or creating a profile for you, for relevant Services.
To manage our Services. We may provide, operate, protect, develop, improve, optimise and otherwise manage our Services, including by using analytics, accounting and customer relationship management tools.
To conduct research. We may conduct research in relation to Users' demographics, interests, and behaviour to better understand and serve our community, and to assist our partners to do the same.
For training purposes. We may use your personal information to help train and improve our staff who help provide or support the Services (e.g. customer support staff may have access to calls for training purposes).
Protect the rights, property or safety of Users, third parties or us. We may use your information to keep our Services safe, and to protect the rights and property of Users, third parties or us.
Ensure we comply with our obligations. We will use information to ensure we comply with the law, including disclosures authorised under the Privacy Act 2020 or use or disclosures required to comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.
Verify the identity of users or third parties. We may verify your identity or authenticate information provided by you, including information relating to others.
Send you promotional messages, marketing or advertising about our Services, including customised promotions, marketing or advertising. We may send or show you promotional messages, marketing, advertising, and other information about our Services including information that we think may be of interest to you, for example through recommendations and suggestions on our websites or through email.
Send you customised third-party advertising We may use your personal information to send or show you third-party promotional messages, marketing, advertising (including on-site display advertising), and other information that may be of interest to you (including information about our business partners). We may make advertising space available on our websites through certain advertising platforms or exchanges. If you opt out of customised third-party advertising, the advertising you see on our websites may be less relevant to you.
Tailor advertising and marketing to you once you've left our websites and apps. We may use your personal information to send or show you, or allow others to send or show you, promotional messages, marketing, advertising, and other information that may be of interest to you once you've left our websites and apps. This advertising may be through advertising platforms such as Google Marketing Platform or Meta. If you opt out of tailored remarketing, we won't use your personal information for remarketing, but you may still see similar ads based on your browsing history, non-personal cookie data or other anonymous information.
Run promotions. We may use your information to administer referral programmes, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners.
Measure and improve our advertising. We may use your information to measure the effectiveness of our advertising and make improvements.
Who do we disclose your information to?
We may need to disclose your personal information to others to provide you with our Services, to improve our Services or uphold the law or our terms. As described above, we may disclose your information to our Devsmarts affiliated Services. We may also disclose your personal information in the following ways:
Ask us or authorise us. We'll share your information when you authorise us to send this to a third party
Authorise third party access. We may share your information when you authorise a third party application to access your information.
Developers who use our API to build applications. If you use Devsmarts, we provide application programming interfaces (APIs) that allow developers to build new applications that include our data.
Third parties providing customised ads. We may give third parties, including advertisers, your personal information to facilitate them sending you promotional messages, marketing, advertising, and other information that may be of interest to you. The third party's own privacy policy will apply to the personal information we send them. Depending on the privacy policy of the third party, the third party may combine the personal information we give them with personal information they hold about you, to assist with their advertising to you.
For legal compliance or law enforcement purposes. We may disclose your personal information to courts, law enforcement or government agencies, or third parties, to the extent we believe that disclosure is appropriate or permitted by the Privacy Act. We may disclose information to third parties to comply with our obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.
We may disclose your personal information to entities partly or fully owned by Devsmarts. Limited which are governed by this privacy policy.
In relation to Devsmarts affiliated Services, unless you opt out, we may disclose your personal information to businesses that provide a Devsmarts affiliated service. If we undertake or are involved in any merger, acquisition, reorganisation, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets.
We may share non-personally identifiable information (e.g., aggregated information about our Users that we combine together so that it no longer identifies or references an individual User), for industry and market analysis, demographic profiling, marketing and advertising, and other business purposes. The third parties will have their own rules about the collection, use, and disclosure of your personal information.
Embedded third party Services. Some of our Services use embedded third party Services and those Services may be subject to third party terms and privacy Policy.
Information indexed by search engines. Information you share publicly on our Services may be indexed through third party search engines. We do not control the practices of third-party search engines, and they may use caches containing your outdated information.
Linked websites. Links to and from other websites, organisations or people outside Devsmarts are provided without endorsement. Devsmarts is not responsible for the content of other websites linked to or referenced from this website, does not guarantee the information, content, presentation or accuracy of other such websites, nor make any warranty, express or implied, with regard to that information, does not guarantee that links to other websites will work.
External links. Our Services may contain links to third party websites or Services. We do not control those websites or Services and do not endorse them in any way and, if you interact with them, you may be providing information directly to the third party concerned.
AI summaries of our website information. Search engines use AI summaries of information. These summaries can be obsolete or incorrect. You may not rely on AI summaries to accurately make statements about Devsmarts Services.
How do we hold and protect your information?
Devsmarts deletes personal information after it is no longer reasonably necessary for us to use it. Devsmarts is committed to keeping your personal information as safe possible and we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. You authorise us to transfer, store, and process your personal information in New Zealand and other countries. Where we store information overseas, or a third party we use to provide our Services stores information overseas we will ensure that the storage complies with New Zealand privacy obligations.
Devsmarts will keep your personal information for as long as is reasonably required for us to use it in accordance with this policy, unless we are required by law to hold it longer. In particular, we may retain: Recordings of your phone calls (if made) for a period of up to two years Other personal information that is deleted by you may persist for a limited time in our backup systems.
Credit and debit card information is sensitive, and we protect it to stringent security standards, which at a minimum comply with the Payment Card Industry Data Security Standards ("PCI standards"). We use a number of procedures and different technologies to help protect your credit and debit card information from unauthorised access, use and disclosure. We may allow you to save your card information for subsequent use.
If you think that your privacy rights have been interfered with, you can make a written complaint to Devsmarts Limited at info@Devsmarts.co.nz or otherwise contact the Office of the Privacy Commissioner (OPC) at: phone 0800 803 909, http://privacy.org.nz/.
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